Privacy policy
What we hold about you, why, for how long, and the rights you have over it.
Your data
Request Account & Data Deletion
GDPR & CCPA compliant data deletion. We'll permanently remove your account and all associated data.
Steps3
Steps in this document; the ring is the words in each, in order.
Words234
Counted rather than estimated; the ring is how they divide between the longest parts.
Minutes to read1
At 200 words a minute; the ring is each part's share of the time.
Last updatedCurrent
The version you are reading.
The document, one step at a time.
This Action is Permanent
Once you delete your account, all your CVs, analytics data, and account information will be permanently removed. This action cannot be undone.
Step 01 / 03
What Will Be Deleted
Account Information
Your name, email, password, profile photo, and all account settings
All CVs
Every CV you've created, including all versions and drafts
Reading Data
Every reading recorded against your CVs — section timings, reading order, view counts, and any name a reader typed into the optional card on one of your documents
Shared Links
Every link you have shared stops working as soon as the deletion is carried out — a recruiter opening an old link sees nothing
Subscription Data
Billing history, payment methods, and subscription details
Step 02 / 03
What We Must Keep (Legal Requirements)
Due to legal and regulatory requirements, we must retain certain records for a limited time:
- Financial Records: Transaction history and invoices (7 years for tax compliance)
- Legal Disputes: Records related to ongoing legal matters until resolved
- Legal Obligations: Anything a court order or a statutory duty requires us to preserve, for as long as that duty lasts
These records are kept in secure, isolated storage and are never used for marketing or product development.
Step 03 / 03
Submit Deletion Request
Not Sure About Deleting?
Consider these alternatives before permanently deleting your account:
The whole set, side by side.
Terms of service
The agreement: what the service does, what you keep, what you may not do.
Recruiter transparency
What a reader of your CV can see was measured, and how to object.
Consent management
The switches for email, marketing and anonymous sharing, and your data rights.
What we collect
Every field we collect, from both sides of a reading, in one inventory.
Subprocessors
The companies that run parts of the service, where, and under what terms.
You are reading this one
Delete your data
How to remove your account and everything under it, and what that takes.
This document
Contact the DPO
Who answers data-protection questions, and how quickly.